You do not have to install a previous service pack before you install the latest service pack. Each new service pack contains all the fixes that are in previous service packs, together with any new fixes. These updates and components are conveniently bundled for easy downloading. The most common metrics that are applied for triage of those items are customer call volume and customer satisfaction scores. Service packs may also include issues that our support organization feels have to be addressed. They include hotfixes and fixes to issues that are reported through the Microsoft SQL Server community. Microsoft distributes fixes in service packs. SQL Server 2008 R2 Service Pack 3 SQL Server 2008 R2 Service Pack 2 SQL Server 2008 R2 Service Pack 1 More.
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